LogoBack

Privacy Policy

Last updated: 2026-03-21

At TakoGo, we take your privacy seriously. This Privacy Policy explains how CAS Media LTDA collects, uses, stores, and protects your personal information when you use our application and website.

Information We Collect

We collect the following types of information: • Account information: name, email address, and nickname when you create an account • Authentication data: credentials through email, Google, or Apple sign-in • Usage data: courses viewed, quiz scores, streak data, and learning progress • Device information: browser type, operating system, and general location (country/region) • Payment information: processed securely through Stripe — we do not store your payment card details

How We Use Your Information

We use your information to: • Provide and personalize the TakoGo learning experience • Track your learning progress, streaks, and quiz scores • Process subscriptions and payments • Send important service updates and notifications • Improve our platform and develop new features • Detect and prevent fraud or abuse

Data Storage

Your data is stored securely on Amazon Web Services (AWS) infrastructure. We use industry-standard encryption for data in transit and at rest. Our servers are located in AWS regions that comply with applicable data protection regulations.

Third-Party Services

We use the following third-party services: • Amazon Web Services (AWS): cloud infrastructure and data storage • Amazon Cognito: authentication and user management • Stripe: payment processing • Google and Apple: social sign-in authentication Each of these services has its own privacy policy governing how they handle your data.

Cookies & Local Storage

TakoGo uses cookies and browser local storage to maintain your session, remember your preferences (such as dark mode and language), and provide a seamless experience. We do not use third-party tracking cookies for advertising purposes.

Children's Privacy

TakoGo is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will promptly delete it.

Your Rights

You have the right to: • Access the personal data we hold about you • Correct inaccurate personal data • Request deletion of your personal data • Export your data in a portable format • Withdraw consent for data processing • Object to certain types of data processing To exercise any of these rights, contact us at tako@takogo.app.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it by law.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security reviews.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by posting the updated policy on the platform. We encourage you to review this page periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at tako@takogo.app.

Questions about your privacy? Reach out to us.

tako@takogo.app